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  • 1440 Daily Digest

Swifties Sue Ticketmaster


Over two dozen disgruntled Taylor Swift fans have filed a lawsuit against Live Nation Entertainment, the parent company of Ticketmaster, claiming the ticket seller's anticompetitive behavior led to last month's ticket sales debacle. As tickets for Swift's Eras Tour went on sale, company servers soon crashed as millions of fans with presale codes waited for hours online in vain.

Ticketmaster has dominated the market in performance event ticket sales since the mid-1990s and today commands 80% of US market share. Amid its merger with concert promoter Live Nation in 2010, antitrust lawmakers warned the deal might catalyze anticompetitive behavior. The company has been accused of strong-arming venues or performers into using its portfolio of services several times over the decades, but some observers argue performers and the secondary market—where tickets are resold for a profit, often by bots—also contribute to elevated ticket prices.

Aside from the latest lawsuit, both the US Senate and the Federal Trade Commission are set to investigate issues at Live Nation amid calls for the company to be broken up.

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